You submitted the change order. The client said they'd review it. That was two weeks ago.
Most GC cash flow problems start with communication delays — not job problems.
This system gives you the exact AI-crafted words for every GC situation.
General contractors who send weekly client update messages report significantly fewer payment disputes and change order arguments than those who communicate only when problems arise. Proactive communication is the cheapest insurance in construction.
Use this system when:
- A change order has been sitting unsigned for more than 7 days
- A client is upset about a delay and you need to communicate professionally
- A draw or pay application hasn't been paid after 12 days
- A homeowner is adding scope and you need to document the change order
- You want a Google review at project closeout
Change Order Follow-Up System
Get COs signed faster to protect your cash flow
When to use it
Send 5–7 days after submitting a change order when the client hasn't responded. Unsigned change orders are the leading cause of GC cash flow problems.
Weekly Project Update System
Prevent the 3 PM panic call with proactive communication
When to use it
Send every Friday while a project is active. Clients who receive weekly updates generate fewer disputes, fewer interruptions, and leave better reviews.
Draw / Pay Application Follow-Up
Collect faster without the uncomfortable call
When to use it
Send at 10 days after submitting a draw or pay application. Professional draw follow-up that protects the relationship while protecting your cash flow.
Google Review Request
Build your reputation at project closeout
When to use it
Send within 24 hours of the final walkthrough while the client is standing in their finished space.
✦ Additional message templates are included in your download.